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Sept 25

Prevent Completed Activities from Updating in Microsoft

OpenCRM Online
• September 15, 2025

This is one for MS365 sync users - 

You can enable a setting which allows activities with a status of Done to be removed from the Microsoft Sync. This will mean that it no longer sends updates to anyone linked to the Call or Meeting when it's updated.

For a full overview of what you can do with our Microsoft365 integration, please click here.